Privacy policy.

Who we are

Regless is run by [YOUR NAME / BUSINESS NAME], [ADDRESS], Northern Ireland. We are the controller of the personal information described here. Contact us at [EMAIL].

[ICO registration number, if registered]

What we collect

When you message us through the contact form: your name, email address, your car (if you tell us) and your message.

When you buy: your name, delivery address, email address and phone number (if given), and what you ordered. Payments are taken by Stripe; we never see or store your full card details.

When you browse: our hosting provider keeps basic server logs (such as IP address, browser type and pages requested) to keep the site running and secure.

How we use it

• To process, deliver and support your order (needed to perform our contract with you).
• To answer your messages and questions (our legitimate interest in replying to you).
• To keep records for tax and accounting (legal obligation).
• To keep the site secure and working (legitimate interest).
• To send you news or offers, only if you have opted in. You can unsubscribe at any time (consent).

Who we share it with

We only share what is needed with the services that help us run Regless:

• Stripe, to take payments.
• [HOSTING PROVIDER, e.g. Netlify], to host this website and receive contact-form messages.
• [COURIER, e.g. Royal Mail / Evri], to deliver your order.
• Google Fonts, which supplies the fonts on this site. Your browser connects to Google to load them, which shares your IP address with Google.

Some of these providers may process data outside the UK. Where they do, they use approved safeguards such as UK adequacy regulations or standard contractual clauses. We never sell your information.

How long we keep it

Order records: [6 years], to meet HMRC record-keeping rules. Contact-form messages: [12 months] after we last hear from you. Marketing lists: until you unsubscribe.

Cookies

This site does not use advertising or tracking cookies. If you check out, Stripe may set cookies on its own checkout pages to process your payment securely and prevent fraud.

Your rights

Under UK data protection law you can ask us to: give you a copy of your information; correct it; delete it; restrict or object to how we use it; or send it to you or another organisation in a portable format. Email [EMAIL] and we will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to sort it out with you first.

Changes

We may update this policy. The date at the top shows when it last changed.